7 Signs Your Business Website Needs Some Work

Occasionally, we meet with business owners who aren’t sure they need our services. It’s often the case that they have been referred by a colleague, or even a customer, but can’t tell whether they should actually invest in some upgrades to their existing web presence.

That’s understandable. Web design is about technical skill and personal preference. Besides, no one wants to spend money on creative work that won’t actually help them attract more leads or customers.

At the same time, however, there are a lot of websites out there that need immediate attention. Today, we want to give you seven clear-cut signs it’s time to make some improvements to the part of your business customers almost always see first…

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Come Join Us to Celebrate Our 20th Anniversary

The Marcom Group is hosting an open house to celebrate our 20th anniversary! We’d like to take this opportunity to thank you for helping us succeed, and to invite you to join us in a celebration of this accomplishment.

September 20, 2018
4:30 – 6:30 pm
1100 Mohawk Street, Suite 170, Bakersfield, CA 93309

Come on by to enter for prizes, enjoy street tacos, and much more. Bring your business card for door prize entry. Accepting gift baskets as prizes—we’ll plug ya!

RSVP appreciated. Please email us xx@TheMarcomGroup.com

Why a DIY Website Costs More Than You Think

Lately, we have been hearing from potential clients who want to know whether they really need to pay for professional business web design when there are so many DIY website templates available at little or no cost. Why hire a web designer or creative team when you could build and host your own pages for just a few dollars per month?

The simple answer is that DIY web templates end up costing you more than you might think.

In this case, we aren’t talking about the add-on expenses you might face while getting your website online, although you do need to look out for those. Neither are we referring to the lack of customization, the extra coding that will be hidden in your pages, or the fact that you might not own the resulting website if you use a DIY service. These all factor into the value of one solution versus another, but they shouldn’t be your primary concern.

In fact, to understand why DIY websites cost a lot more than advertised, you just have to grasp something a little more basic…

Business Web Design Comes Down to One Thing

Although it’s easy to focus on things like layouts, content management systems, and SEO plans when thinking about business web design, those are just details. Your main concern should be earning a positive return on investment through the project.

In other words, the point of your business website is to help your business grow. It’s true that it needs to look good and function correctly for that to happen, but you should never lose sight of the fact that the website’s sales, marketing, and cost-cutting power are what make it so valuable.

With a DIY website template, you’re getting the appearance of a custom website without any of the underlying benefits—like a unique design, messaging that appeals to your customers, and plugins tailored to your business model—that actually help you generate results. It’s the online equivalent of spray painting something gold and hoping it will suddenly have great value.

The Math of DIY vs. Professional Web Design

To understand how this dynamic plays out and affects your bottom line, we can turn to some simple numbers. Imagine for a moment that your business website receives 100 unique visits per week. That would be very low for the clients we would work with. But, it makes the math easy, so we’ll stick with that figure.

100 visits each week turns into 5,000+ opportunities to make an impression on new customers roughly every 12 months. Even if 1% more decide to make a purchase or appointment after visiting your custom website, that’s 50 new customers per year. That would probably more than pay for what you would spend on web design, all while helping you with PR, recruiting, and so much more.

The average client might expect to see 10 times as many visits to their website, of course, and get 10 times the return. But the simple math helps put the costs of a custom web design in perspective… along with the risks of a DIY template.

Do You Want a Business Website That Pays for Itself?

It doesn’t matter what a web design costs you, or how little you pay, if you don’t get a positive return on your investment. To put it another way, any money you spend on your business is wasted if it doesn’t come back to you later.

5 Frequently Asked Questions about PPC Advertising

New clients often come to us with many questions about pay-per-click (PPC) advertising. It’s not hard to understand why. On the one hand, you can have a new campaign of PPC ads up and running within minutes. But on the other hand, those ads are going to cost you money, and you can watch your budget get eaten up hour by hour.

Additionally, most business owners understand—either from stories or first-hand experience—that PPC ads can lead to fast sales or lots of wasted dollars. So, they may be alternatively excited and apprehensive at the idea of running them.

You may be able to relate to some or all of these situations. In order to help you make good decisions for your company, we are going to share the answers to five frequently asked questions about PPC ads we hear all the time…

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Is SEO Actually Worth the Time and Effort?

Search Engine Optimization (SEO)

All business owners and marketing executives love the idea of social media marketing. It’s common sense: Google is currently processing somewhere around 5 billion searches per day. Who wouldn’t want a healthy slice of that traffic headed towards their own landing pages?

However, what stops them from following through on new search engine optimization campaigns is the reality that it can be difficult to bring traffic in from Google if you’re starting from a low initial search position. If you haven’t put time, money, and effort towards SEO in the past, it can seem daunting to even begin.

It’s not surprising, then, that we often hear different versions of the question: “Is SEO really worth the time and effort it will take?” To get at the right answer, here are a few things you have to remember…

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How to Make Your Content Voice Search-Friendly

For years, web design and online marketing companies like ours have been trying to help businesses to make their way to the top of Google’s search engine listings. In the last couple of years, though, that process has been changing dramatically. That’s because a lot of searchers don’t even use Google search bar anymore—instead, they turn to the Google mobile app, or digital voice assistants, to find what they’re looking for.

As with most things in the online world, this creates both challenges and opportunities. If you want more customers to find you, you have to have content that is voice search-friendly. Here are a few things you can do to get started…

Get an SEO Audit with a Focus on Mobile Search

During a search engine optimization audit, we take a deep look at your website, examining technical factors (like website structure, page loading speed, link naming, etc.) that can affect your search visibility. Additionally, we can pay special attention to search patterns and content to discover whether your content is accessible to mobile searchers. A website audit is fast, inexpensive, and perfect for getting more search traffic, particularly if you’ve never optimized your pages for voice search in the past.

Post Content with Lots of Natural Language Strings

Until recently, the essence of search engine optimization was working specific (and sometimes awkward) phrases into the fabric of your website. That’s because people tend to type in incomplete strings. However, when using voice search most of your customers will speak in complete phrases and questions. That means you should have lots of FAQs, natural-language blog posts, and other forms of related content on your site if you want to be found through voice search apps and digital assistants.

Ensure You’re Maximizing Schema on Your Website

We don’t know everything about Google’s search algorithms, but we are aware it uses schema to categorize things like events, news, and other pieces of web content. If you make the most of HTML indicators to point out different parts of your page or post, search engines will have an easier time figuring out how to “read” your content and decide what’s relevant for searchers who are asking specific questions.

Build Your Content into Scannable Blocks and Topics

You don’t just want people using voice search to find your website; you also want them to absorb the information and possibly take a next step. To do that, you should put your content into scannable blocks that are easy to browse on a small screen. Otherwise, a searcher might be overwhelmed by what they find when directed to your website and take their attention elsewhere—even though you had the information they were looking for.

4 Ways to Get More (and Better) Online Reviews

It’s no secret by now that online reviews drive sales. That’s true whether you have an online store, a professional services company, or a B2B business. According to some surveys and estimates, as many as 90% of all buyers will check out feedback left by other customers before making a purchase or committing to an appointment.

For a lot of business owners and marketers, though, the process of gathering online reviews can feel a little bit random. However, you don’t have to rely completely on luck to get the testimonials you need to make your company grow. In this post, we are going to share four simple and effective ways you can boost your online review profile. Let’s start with one that seems obvious but is often missed…

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5 Ways to Create Web Content That Lasts

It takes a lot of time, work, and creativity to get your content marketing plan moving. That’s why it’s so painful to post something online and watch it go stale after a few days or weeks. Wouldn’t it be better to have your articles and posts keep generating views, shares, and leads for years to come?

Many business owners—not to mention professional copywriters—work to sidestep this problem by creating content that is “evergreen,” meaning that it stays in style for a long period of time. With a little thought and planning, you can do the same. Then, you won’t have to worry about watching your ideas fade after an early expiration date.

If that sounds good to you, let’s look at five ways you can create web content that lasts…

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The Marcom Group is looking for a Graphic Designer

TMG is a seasoned graphic design and advertising agency specializing in print, logo, and website design.

Our work conveys the passion, dedication, and uniqueness shared by every member of our team. We are enthralled by what’s next and knowledgeable about what works. Driven in equal parts by data and ingenuity, we are guilty of an obsessive level of attention to detail and wild flights of imagination.

While we like to think our work speaks for itself, we understand that a client-agency relationship is about more than crafty content and pretty designs. Our clients not only appreciate the fruit of our labor, but the attentive service that we provide.

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Don’t Let a Negative Online Review Kill Your Sales

One of the best and worst things about the digital age comes down to the fact that customers have more power over businesses (and especially smaller ones) than ever before. If buyers say good things about a company, that positive feedback will show up on search engines, social media sites, and review platforms like Yelp. Then, more customers will come flocking and the cycle will go on and on.

On the other hand, just a single bad review can dissuade new customers from even investigating a business, particularly if the feedback is recent or particularly sharp. That means you always need to be ready to protect your online reputation or lose sales opportunities before they even materialize.

Knowing how important customer feedback is, and how hard it can be to recover from an online complaint or criticism, let’s look at what you can do to keep a negative online review from killing your sales and marketing efforts…

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